Our services

At FirstCall NYC, our services are designed for those who value trust, precision, and quiet excellence. From private event coordination to in-home support and global travel experiences, we bring together reliability and refinement — ensuring that every request is met with thoughtful attention and unmatched discretion.

on-site management, attendee logistics, security coordination, vendor management.

staff oversight, house manager placement, quality control, staff scheduling.

vetted drivers, personal companion services, medical escort, airport transfers.

short & long term caretaking, daily checks, pet walking.

curated investment and cultural trips, logistics and local liaison.

If you need something bespoke, contact us.

Reviews

What our clients say

Firstcall handled my private dinner event with flawless precision. From guest coordination to discreet security, everything ran smoother than I could’ve imagined. Their professionalism sets a new standard.

Alexander Pierce

Upper East Side, Manhattan

★★★★★
★★★★★
Daniel Cohen
★★★★★
★★★★★
Marcus & Tiana Johnson
Lillian Ramos

I travel often for work, and their household management support has been a game changer. My home runs perfectly even when I’m out of the country. Their staff oversight and communication are unmatched.

Tribeca, NYC

I’ve used their companion driving service for my mother’s appointments for over a year now. The drivers are professional, courteous, and make her feel completely at ease.

Brooklyn Heights

We trusted Firstcall with our apartment and pets while abroad for three weeks. We came back to a spotless home and a happy dog. You can’t put a price on that peace of mind.

Chelsea, NYC

FAQ

What does Firstcall NYC do?

We provide trusted lifestyle and concierge support — from event logistics and household staff management to driving, companion, and home care services — across NYC, Westchester, Greenwich, and The Hamptons.

How can I book a service?

You can request a service through our online booking form or by emailing us directly. A client liaison will confirm details, customize your request, and arrange secure payment.

Are your staff and drivers vetted?

Yes. Every member of our team undergoes full background checks, professional reference verification, and ongoing service training to ensure discretion, safety, and reliability.

For most NYC-area services, same-day requests are possible. For events or international travel (like our US–Africa tours), please give at least 72 hours’ notice.

Can I make last-minute bookings?
Do you offer tailored or ongoing support?

Absolutely. We customize every service to your needs, and offer monthly or annual retainers for clients who prefer dedicated, priority access to our full range of offerings.

What makes your US–Africa tours special?

Each journey blends curated cultural and investment experiences — timed with major African festivals and hosted by trusted partners — to deliver meaningful, high-touch travel.